Privacy Policy
Last Updated: October 7, 2026
SAM SHIPPING CONTAINERS LLC (“SAM Shipping Containers,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request information, create an account, place an order, contact our team, or otherwise interact with our products and services. This Privacy Policy applies to information collected through samshippingcontainers.com and related services.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- place an order;
- request product information;
- create an account;
- contact customer support;
- complete a form;
- subscribe to email communications; or
- communicate with us regarding delivery or an existing order.
This information may include your name, email address, phone number, billing address, shipping address, ZIP code, account information, order details, and delivery instructions. We may also automatically collect certain technical information, including your IP address, browser type, device type, pages visited, referral source, approximate location based on IP address, cookies, and website usage information.
2. How We Use Your Information
We may use your information to:
- process and fulfill orders;
- process payments;
- coordinate shipping and delivery;
- provide product information and availability;
- communicate regarding purchases or customer service;
- provide order and delivery updates;
- maintain and improve our website;
- prevent fraud and improve website security; and
- send marketing communications where permitted.
3. Payments and Checkout
When you make a purchase, payment information may be processed by secure third-party payment providers. SAM Shipping Containers does not intend to store complete credit or debit card information directly on its website. Third-party payment processors may collect and process payment information according to their own privacy policies and terms.
4. Shipping and Delivery Information
To complete your order, we may share necessary information with shipping carriers, logistics providers, delivery companies, or other service providers involved in fulfilling your purchase. This information may include:
- your name;
- phone number;
- shipping address;
- ZIP code; and
- delivery instructions.
Information shared for delivery purposes is intended to be used only as necessary to complete or support your order.
5. Email and Phone Communications
We may use your email address or phone number to communicate with you regarding:
- order confirmations;
- payment information;
- shipping or delivery updates;
- product availability;
- customer support;
- returns or warranty matters; and
- promotional communications you have chosen to receive.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications. Transactional communications related to an active order or customer-service request may still be sent when necessary.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support:
- shopping cart functionality;
- account login sessions;
- website analytics;
- advertising and remarketing;
- fraud prevention; and
- website security.
You may control or disable certain cookies through your browser settings. However, disabling cookies may affect some website features, including checkout or account functionality.
7. Analytics and Advertising
We may use third-party analytics and advertising services such as Google Analytics, Google Ads, Meta Pixel, or similar technologies to understand website traffic, measure advertising performance, and improve the customer experience.
These services may collect information such as browser type, device type, pages visited, referral source, general geographic information, and interactions with our website.
8. How We Protect Your Information
We use reasonable administrative, technical, and security measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include:
- SSL encryption;
- secure checkout technology;
- restricted access to customer information; and
- third-party payment security systems.
However, no website or electronic transmission can be guaranteed to be completely secure.
9. How We Share Information
We do not intend to sell customer personal information. We may share limited information with trusted service providers that assist us with business operations, such as:
- payment processors;
- shipping and delivery providers;
- website hosting providers;
- email or communication platforms;
- analytics and advertising services; and
- customer-service providers.
We may also disclose information when required by law, court order, legal process, governmental request, fraud investigation, or when reasonably necessary to protect our business, customers, rights, or property.
10. Third-Party Links
Our website may contain links to third-party websites or services. SAM Shipping Containers is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party services they visit.
11. Your Privacy Choices
Depending on applicable law, you may have the right to request:
- access to certain personal information;
- correction of inaccurate information;
- deletion of certain personal information;
- information about how your data is used; or
- removal from marketing communications.
We may retain information when necessary for legitimate business, accounting, tax, fraud-prevention, order-history, or legal compliance purposes.
12. U.S. State Privacy Rights
Residents of certain U.S. states, including California, may have additional privacy rights under applicable law. Where required, you may request access to, correction of, or deletion of certain personal information, or ask how your information has been collected and used. To submit a privacy-related request, contact us using the information below.
13. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been provided to us, we will take reasonable steps to remove it.
14. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, record keeping, accounting, fraud prevention, and security.
15. Changes to This Privacy Policy
SAM Shipping Containers may update this Privacy Policy periodically. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date. We encourage customers to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
SAM SHIPPING CONTAINERS LLC
Address: 2100 Engineer Rd, Oakland, CA 94607, United States
Phone: +1 (619) 288-4619
Email: info@samshippingcontainers.com