Terms of Services
Last Updated: October 7, 2026
Welcome to SAM Shipping Containers. These Terms of Service govern your use of samshippingcontainers.com, including browsing our website, submitting inquiries, placing orders, purchasing products, and using our delivery-related services. By accessing our website or placing an order, you agree to these Terms of Service.
1. Company Information
Business Name: SAM SHIPPING CONTAINERS LLC
Registration Number: 0008130398
Address: 2100 Engineer Rd, Oakland, CA 94607, United States
Phone: +1 (619) 288-4619
Email: info@samshippingcontainers.com
Business Hours: Monday–Friday, 8:00 AM–10:00 PM
2. Products and Availability
SAM Shipping Containers sells shipping containers and related container products, including standard, high cube, specialty, new, used, and refurbished containers, subject to availability. Inventory may vary by product type, condition, size, delivery area, supplier availability, and location. We reserve the right to discontinue products, update availability, or limit quantities at any time.
3. Product Information
We aim to provide accurate product descriptions, specifications, images, pricing, condition information, and availability. Used and refurbished containers may show normal signs of prior use, including scratches, dents, surface rust, paint variation, repairs, or other cosmetic wear. Unless specifically stated otherwise, product photos may be representative and may not show the exact individual unit delivered.
4. Pricing and Taxes
All prices are shown in U.S. Dollars unless otherwise stated. Applicable sales tax, shipping charges, optional services, or other required fees will be shown before checkout when applicable. We reserve the right to correct pricing, product-description, availability, or listing errors. If an error affects an order, we may contact the customer to confirm the corrected terms or cancel and refund the affected order.
5. Shipping Charges
SAM Shipping Containers currently advertises $380 flat-rate shipping to eligible delivery locations in the United States. The applicable shipping charge should be displayed before the customer completes checkout. Additional charges may apply only when clearly disclosed in advance for special delivery requirements, restricted-access locations, additional handling, or other non-standard delivery conditions.
Shipping charges may be non-refundable once an order has been processed, dispatched, or delivered, subject to applicable law and our published return/refund policy.
6. Processing and Delivery
Orders are typically processed within 1–3 business days after the order has been confirmed and payment has been successfully authorized. Delivery typically takes 4–7 business days, depending on product availability, delivery location, carrier schedules, weather conditions, road conditions, and accessibility of the delivery site.All delivery dates and timeframes provided by SAM Shipping Containers are estimates and are not guaranteed unless specifically confirmed in writing.
Customers are responsible for providing accurate delivery information and ensuring that the delivery site is accessible and suitable for the required delivery equipment. Delays caused by weather, road closures, carrier disruptions, restricted site access, or other circumstances beyond our reasonable control may affect the estimated delivery timeframe.
7. Delivery Requirements
Customers are responsible for ensuring that the delivery location is safe, accessible, and suitable for the delivery equipment required. The customer should provide:
- an accurate delivery address;
- adequate access for delivery vehicles;
- sufficient space for unloading;
- reasonably level ground; and
- any required property, HOA, municipal, or site permissions.
Additional delivery or redelivery charges may apply if delivery cannot be completed because of inaccurate information, restricted access, unsafe site conditions, or customer-related delays.
8. Inspection Upon Delivery
Customers should inspect the container as soon as reasonably possible after delivery. If the wrong product is delivered or there is visible damage beyond the disclosed condition, please contact us promptly with the order information and supporting photographs where appropriate.
9. Order Acceptance
Placing an order does not automatically guarantee acceptance. An order is considered accepted after payment has been successfully processed and product availability, delivery eligibility, pricing, and order details have been confirmed. We may cancel or reject an order due to:
- product unavailability;
- payment verification issues;
- suspected fraud;
- delivery restrictions;
- incorrect pricing;
- listing errors; or
- other reasonable operational issues.
If we cancel an order after payment, eligible amounts will be refunded according to the applicable circumstances.
10. Payments
Payment methods available at checkout may vary. Payments are processed through secure third-party payment providers. SAM Shipping Containers does not intend to store full credit or debit card numbers directly on its website. Customers are responsible for providing accurate billing and payment information.
11. Cancellations
Cancellation eligibility depends on the status of the order. Orders that have already been processed, prepared, dispatched, customized, or scheduled for delivery may be subject to restrictions or applicable charges. Please contact us as soon as possible if you need to request a cancellation.
12. Returns and Refunds
Returns and refunds are governed by our separate Warranty & Return Policy. Eligibility may depend on the product type, condition, order status, delivery status, and whether the product has been modified, relocated, used, or damaged after delivery. Customers should review the applicable return policy before completing a purchase.
13. Product Condition and Warranty
Product condition will be described on the applicable product page, quote, invoice, or order confirmation where available. Warranty coverage, if applicable, may vary depending on the container type and condition. Warranty coverage generally does not apply to:
- normal wear and tear;
- cosmetic imperfections already disclosed;
- misuse;
- improper maintenance;
- unauthorized modification;
- damage after delivery;
- improper relocation;
- weather-related damage; or
- damage caused by unsuitable site conditions.
14. Container Placement and Customer Responsibility
Shipping containers are large, heavy industrial products. Customers are responsible for selecting a suitable placement location and confirming that the site can safely support the container and delivery process. SAM Shipping Containers is not responsible for damage caused by customer-selected placement conditions, including:
- soft or unstable ground;
- underground utilities;
- inadequate driveway capacity;
- landscaping damage;
- drainage issues;
- HOA restrictions;
- zoning restrictions; or
- local permitting requirements.
15. Permits and Legal Compliance
Customers are responsible for determining whether any permit, zoning approval, HOA approval, utility clearance, or other authorization is required for container placement or use. Products must be used in compliance with all applicable federal, state, and local laws.
16. Third-Party Services
We may use third-party carriers, payment processors, website providers, suppliers, logistics companies, or other service providers. We are not responsible for delays, interruptions, or actions of third parties that are outside our reasonable control, except where applicable law provides otherwise.
17. Communications
By providing your contact information in connection with an order, quote, or customer-service request, you consent to receive communications necessary to complete that transaction or respond to your inquiry. These communications may include:
- order confirmations;
- shipping updates;
- delivery coordination;
- payment-related notices;
- customer-service messages; and
- product-availability updates.
Marketing communications will be sent only where permitted. You may unsubscribe from promotional emails using the available unsubscribe method.
18. Website Use and Intellectual Property
Website content, including text, graphics, branding, images, product information, logos, and design elements, is owned by or licensed to SAM Shipping Containers unless otherwise indicated. You may not reproduce, republish, modify, distribute, or commercially use website content without permission. You agree not to use the website for fraudulent, illegal, abusive, or harmful activity.
19. Limitation of Liability
To the maximum extent permitted by applicable law, SAM Shipping Containers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, shipping services, delays, or related services. This may include lost profits, project delays, labor costs, rental expenses, downtime, or loss of use. Where legally permitted, our total liability relating to a claim will not exceed the amount paid by the customer for the specific product or service giving rise to that claim.
20. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, carrier delays, supplier disruptions, road closures, accidents, mechanical breakdowns, labor disruptions, governmental actions, emergencies, internet or system outages.
21. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and protected.
22. Changes to These Terms
We may update these Terms of Service periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are published constitutes acceptance of the revised terms, subject to applicable law.
23. Governing Law
These Terms will be governed by the laws of the state in which SAM SHIPPING CONTAINERS LLC is legally organized or principally operates, unless applicable consumer law requires otherwise. Because your current site lists an Oakland, California business address, I recommend confirming the company’s actual state of formation before naming a specific state here.
24. Contact Us
Questions about these Terms of Service can be directed to:
Business Name: SAM SHIPPING CONTAINERS LLC
Registration number: 0008130398
Business Address: 2100 Engineer Rd, Oakland, CA 94607, United States
Phone: +1 (619) 288-4619
Email: info@samshippingcontainers.com
Business Hours: Monday–Friday, 8:00 AM–10:00 PM